Crescendo Labs believes that “dialogue” can create better business value. So it has successively launched ” all-round marketing platform MAAC “. “Conversational interactive platform CAAC”, serving nearly 500 companies and sending about 4 billion messages every year. Surpassing the number of text messages sent by traditional telecom operators exceeds that of traditional telecom operators. It is the only marketing technology brand certified as a Gold Level Technology Partner by LINE. With the rise of Generative AI, Crescendo Labs has also taken advantage of its technology to allow CAAC. A conversational interactive platform that focuses on efficient dialogue, team collaboration. Customer data integration, to add AI to automatically generate content. Operators only need to enter keywords. Machine expansion completed.
For example, when a customer joins an official LINE account after making a purchase in a store. The salesperson simply enters “Try on light jewelry. Mother’s Day discount until 5/10” in CAAC and then use AI to amplify. “Thank you for trying on the light jewelry and liking it. Series, you are welcome to participate in our Mother’s Day event. Purchase before 5/10 to enjoy discounts, and look forward to providing you with the best shopping experience! “We will provide after-sales care and re-marketing messages in the shortest possible time.
The application of CAAC AI is expected to shorten customer service response time by 60%, reduce labor costs, 3 benefits of caac ai for enterprise merchants and improve communication quality. It used in multiple scenarios, such as sales suggestions, recommended products, promotion and marketing activities, etc. Jenny, the product manager of Crescendo Labs, said that CAAC AI an important part of enterprises to achieve digital transformation OMO and manage customer relationships. Especially when paired with the all-round marketing platform MAAC, it can achieve synergy from marketing to services, allowing consumers to Enjoy more immediate, smooth and personalized interactions. Xue Jin, CEO of Crescendo Labs, said: “This is an epoch-making technological bulklead breakthrough. Starting with CAAC AI, Crescendo Labs will make every effort to integrate AI into its entire product line and create more tools to help brands communicate with consumers.”
For information about AI applications and more functions of the conversational interactive platform CAAC, you can follow the official website of Cresclab: https://www.cresclab.com/tw/product/caac