If you’re looking for a conversation analytics solution to boost your sales, improve your customer service, or hone your marketing strategy, you’ve probably heard about Modjo vs Gong .
These two AI-powered platforms can be used to dissect conversations and provide valuable analytics. Are you hesitating between these two solutions and want to know their strengths, weaknesses, alternatives, and user reviews?
This article is especially for you!
Here we offer you a detailed comparative analysis of Modjo and Gong.
We’ll examine their features, pricing, pros, and cons, and share with you our evaluation of these tools. Plus, you’ll discover testimonials from people who have used Modjo and Gong, as well as suggestions for effective conversation analytics alternatives.
Test conversational intelligence
What is Modjo?
Modjo Modjois a conversation analytics solution designed to evaluate and improve the performance of your sales teams. Thanks to artificial intelligence, Modjo analyzes the telephone exchanges between your salespeople and their customers or potential customers. This provides you with valuable data on each salesperson’s strengths and areas for improvement.
Modjo plays a key role in optimizing yoursales pipeline
Thereby increasing your conversion rate and reinforcing your customers’ loyalty.
To facilitate the analysis of conversations, Modjo offers a number of key features, including:
Automatic call transcriptionthat transforms thespeech to text, offering the possibility to listen, annotate and share.
In-depth analysis of the language
Used by your salespeople to identify the words, expressions and sales techniques used, as well as the tone, rhythm and emotions conveyed during the conversation.business strategy.
A comprehensive evaluation of salespeople performance, including an overall score and key performance indicators such as hands-on time, number of questions asked, objection rate, etc.
Sessions ofcoachingcustomized for your sellers
Detailed reporting and benchmarking of your sales teams to effectively compare individual performance against your goals.
Modjo is an intuitive tool that can be integrated with your existing systems (CRM, phone, email, etc.) and complies with data security and privacy regulations.
Discover Modjo’s integration with Ringover
It is available in several languages: French, English, Spanish and German.
Modjo does not communicate its prices.
Ringover TIP
It is important to prioritize solutions that are sufficiently transparent in terms of their pricing policy, such as Empower, to avoid unpleasant surprises.