The fintech sector, the union of finance and technology. Is refining the contours of traditional financial services through innovations. Fintech companies, whether startups or establish giants, are fac with a major challenge. The ne to provide instant, secure services that are accessible anywhere and at any time. Effective, fast and confidential communication is the cornerstone of this success. Discover what makes professional SMS a preferr channel that perfectly. Meets the requirements of this growing sector.
SMS communication: enhanc security
SMS is a strategic security tool that is proving particularly effective in the Fintech sector and can be useful in many scenarios.
Two-factor authentication: SMS 2FA
Two-factor authentication is a critical security measure for Fintech companies and SMS plays a crucial role in this process. When a user logs into their account, a unique code can be sent to them via 2FA SMS to verify their identity . This greatly enhances protection against unauthoriz access.
Illustration of authentication using fingerprint.
Confirmation of transactions
Allowing users to monitor their accounts in real-time is essential to ensure the quality of service of fintech. Among SMS banking solutions, each time a transaction is made, a bank transfer message can be sent to confirm the operation . This SMS can provide details such as the amount, the recipient and the time of the transaction. This transparency allows users to quickly detect any suspicious activity. Some Fintech players have also gone even further by allowing payments to be made directly by SMS.
Illustration of a person transferring money securely using SMS
Electronic signature via SMS
A convenient and secure solution for validating get a quote documents and transactions, electronic signature via SMS consists of sending a unique code by SMS. Users can thus electronically sign contracts, agreements or authorize financial transactions quickly. This process simplifies document management, ruces administrative delays and the risk of fraud.
Suspicious Connection Alert
In the event that a suspicious connection is detect on a user’s account, an alert SMS could be sent directly to them to allow them to quickly take steps to secure their account.
Notification of a change to the account
If the user makes a significant change such kcrj as changing their password or personal information, an SMS can be sent to confirm the change. This type of SMS automation ensures that the account holder is the one making the changes , otherwise it acts as an alert.
Illustration of a currency conversion between dollars and euros.
Password reset
Sending a password reset link via SMS is A guía definitiva dos tipos de marketing por SMS: mellores prácticas e beneficios para as empresas a more secure alternative to sending the link via email . In fact, the phone number provides a more secure guarantee of the user’s identity than an email address.
Improving customer experience through SMS
Illustration of a person making a transaction via paypal.
Personaliz communication
The segmentation of the contact database as well as the integration of customizable variable fields make SMS a perfectly suit channel to create a trusting relationship with fintech customers . It allows companies to include specific details in transaction notifications, or even commercial communications via SMS marketing , bas on customers’ purchasing habits and preferences. By directly addressing individual nes, each message becomes relevant and useful to the user.